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General Terms and Conditions (T&C) & Consumer Information
Version: November 2018 - January 2023


Current version

§ 1 Provider and scope of application

(1) The provider is:
Kachelmann GmbH
Dorfplatz 2
CH-6417 Sattel
Telephone: +41415300200
Telefax: +41415300002
E-mail: info@kachelmann.com
Geschäftsführer (Managing Director): Jörg Kachelmann Commercial Register: Canton of Schwyz
Commercial register number: CH-
UID: CHE-274.841.306 MWST

(2) These General Terms and Conditions (T&C) apply to all contracts concluded via the provider’s Meteologix.com website.

§ 2 Order process, conclusion of contract, contract languages, storage of the contract text

(1) The contract is concluded with Kachelmann GmbH (see above).

(2) The services offered constitute a binding offer to conclude a corresponding contract. All data are displayed on an overview page before the user submits his or her order declaration. Here, the user can identify and change input errors. By clicking on the button "Register now", the user makes a binding contract declaration with which he or she accepts the provider’s offer. This constitutes the conclusion of the contract. Immediately afterwards, the user will receive a confirmation e-mail confirming receipt of the registration.

(3) The languages available for the conclusion of the contract are German and English.

(4) The order data and the T&C will be sent to the user by e-mail. The contract text is not stored. The valid T&C can be viewed on the website and stored at any time.

§ 3 Term and termination

(1) The contract term begins with the conclusion of the contract, so that the user can make use of the provider’s services immediately after the conclusion of the contract.

(2) The contract is automatically extended by the agreed contract term, unless the user gives notice of termination.

(3) The user can terminate the contract at any time without giving reasons, with effect as per the end of the contract term, e.g. in his or her customer account under "Termination" or by e-mail to info@kachelmann.com.

(4) This shall not affect the right to extraordinarily terminate the contract for cause.

(5) Upon the termination taking effect, the contractual relationship ends, and the user may no longer use the access. The provider reserves the right to block the user name, e-mail address and password at the time the termination becomes effective.

§ 4 Prices and terms of payment

(1) The prices quoted on the website include the statutory value-added tax and other price components.

(2) The user can currently pay by credit card; we reserve the right to offer additional payment options in the future. The credit card data are requested during the registration process. After an authorization check, the payment transaction is automatically carried out by the credit card company and the credit card is debited.

§ 5 Right of withdrawal

Consumers based in the European Union have a 14-day right of withdrawal. Corporate users are not granted a voluntary right of withdrawal.

Advice on the right of withdrawal
Right of Withdrawal

You may withdraw from this Contract within fourteen days, without having to state reasons for this decision.

The withdrawal period is fourteen days from the day on which the contract is concluded.

In order to exercise your withdrawal rights, you will have to inform us (Kachelmann GmbH, Dorfplatz 2, CH-6417 Sattel, Switzerland, Telephone: +41415300200, Telefax: +41415300002, E-mail: info@kachelmann.com) by means of an unambiguous declaration (e.g. a letter sent by post, telefax or e-mail) of your decision to withdraw from this contract. You may use the enclosed template form, but this is not mandatory.

In order to meet the deadline, it will be sufficient for you to dispatch the notification informing us that you are exercising your right of withdrawal prior to expiry of the deadline.

Consequences of the withdrawal

If you withdraw from this contract, we have to reimburse you for all payments which we have received from you, including delivery costs (with the exception of additional costs incurred because you chose a delivery method other than the cheapest standard delivery method offered by us), without undue delay and not later than within fourteen days from the day on which we receive your notification informing us of your withdrawal from this contract. For this reimbursement, we shall use the payment method which you used in the original transaction, except if expressly agreed otherwise; we shall never charge fees for such reimbursement.

If you requested services to commence prior to expiry of the period of withdrawal, you are obligated to pay to us an adequate sum which corresponds to the proportion of the services already provided up until the time when you inform us that you wish to exercise your right of withdrawal with regard to this contract, in relation to the overall scope of services covered by this contract.

Template withdrawal form

(If you wish to withdraw from the contract, please fill in this form and return it to us.)

- To: Kachelmann GmbH, Dorfplatz 2, CH-6417 Sattel, Switzerland, Telefax: +41415300002, E-mail: info@kachelmann.com:

- With this letter I/we (*) withdraw from the contract concluded by me/us (*) on the purchase of the following goods (*)/ provision of the following services (*)

- Ordered on (*)/ received on (*)

- Consumer's/consumers' name

- Consumer's/consumers' address

- Consumer's/consumers' signature (only if notification in paper form) - Date


(*) Please delete as appropriate.

Expiration of the right of withdrawal

For contracts relating to the provision of services, the right of withdrawal also expires when the provider has performed the service in full and has only begun to perform the service after the consumer has given his or her expressed consent and at the same time confirmed his or her knowledge that he or she will lose the right of withdrawal upon complete performance of the contract by the provider.

§ 6 Warranty

The statutory warranty rights shall apply.

§ 7 User’s duties and obligations

(1) The user is obligated to keep his or her subscriber data up to date during the contract term. If a change occurs, he or she must update the data immediately.

(2) The user is obliged to regularly, at least once per week, check the provided e-mail address for new messages. This applies in particular also to any spam folders.

(3) The user shall keep access data, including the password, confidential, and may not make them accessible to third parties.

Usage of the service is permitted for personal use only. Commercial use is prohibited. In particular, it is prohibited to copy, send, publish, perform, modify, offer, rent, sell, license, create derivative works from, transfer or sell information, images, software, products or services available on the website. Any use of manual or automated software, devices, scripts, robots or similar processes and methods, and any use of the service in a form which goes beyond normal usage is prohibited. This in particular includes framing of the website or parts of the website.

Supplemental Information for ECMWF model images:

Meteologix is licensed to distribute Retrievable and Non-Retrievable Value Added Services to End Users.

An End User is authorised to use services provided by Meteologix for their own internal commercial or industrial purposes or for Personal Use, but is not authorised to use them to generate Value Added Services, or to redistribute the images created by Meteologix via the Internet (including social media).

Personal Use prohibits the transmission or distribution of these Products to any third party. To broadcast and distribute ECMWF images, users need to purchase a licence separately with ECMWF.

Meteologix does not grant any rights to its customers beyond those defined in the ECMWF Standard Licence Agreement: https://www.ecmwf.int/sites/default/files/ECMWF_Standard_Licence.pdf